Knowledgebase

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Folder Abuse and Spam Problems (0)
Folder Billing and Accounts (5)
Problems paying a bill?
Folder Control Panel (cPanel) (1)
Folder Domains and DNS (4)
Folder Email (5)
Folder File Transfer Protocol (FTP) (2)
Folder General Support (0)
Folder Pre-Sales (17)

Most Popular Articles

Article How do I get my domain name password?
To retrieve the password for all domains, an email will be sent out to the contact email address on that domain.For .au domain names registered...
Views: 2416
Article What is DNS propagation?
DNS propagation refers to the time that it takes between pointing your domain name to a new server, and the rest of the internet seeing that...
Views: 2407
Article How do I renew my domain?
All domains can be renewed through our billing system at https://secure.ipmedia.com.au/billing/clientarea.php.Once you receive a domain expiration...
Views: 2271
Article I've already paid my invoice! Why am I still getting emails about it?
If paying an invoice through a manual method (Direct Deposit), it will generally take 2-5 business days for the payment to clear and be applied to...
Views: 2270
Article How do I upgrade or downgrade my plan?
To upgrade or downgrade your hosting package, simply contact our sales department at sales@ipmedia.com.au.
Views: 2235

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